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​Effective Date: 08/05/25

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Welcome to M.S.S. Graver Ltd (“we,” “us,” or “our”). This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website, www.mssgraver.co.uk, or engage with us for scrap dealing, demolition, or site clearance services.

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1. Information We Collect

We may collect the following information when you contact us or use our services:

• Personal Information:

  • Full name

  • Email address

  • Phone number

  • Property or site address (for quotes or clearance purposes)

  • Any other information you provide via our contact forms, email, or phone

• Technical and Usage Information:

  • IP address

  • Browser type

  • Operating system

  • Pages visited and time spent on our site

  • Referral source

This data may be collected via cookies or third-party analytics tools such as Google Analytics.

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2. How We Use Your Information

We use the collected information to:

• Respond to your enquiries and provide service estimates

• Carry out scrap, demolition, or clearance services

• Maintain internal records and improve our services

• Meet legal and regulatory obligations

We do not sell, trade, or rent your personal information to third parties.

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3. Sharing Your Information

We may share your information with trusted third parties such as:

• Website hosting or IT service providers

• Contractors or partners assisting in service delivery

These parties only receive the information necessary for their function and are required to keep it secure.

We may also disclose your data:

• If legally required to do so

• To protect our rights, property, or safety

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4. Data Security

We take appropriate technical and organizational steps to protect your data against unauthorized access, disclosure, or misuse. While no online method is 100% secure, we strive to use best practices to safeguard your information.

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5. Your Rights

You may have rights under data protection law, including:

• Accessing the personal data we hold about you

• Requesting corrections or updates

• Requesting deletion of your personal data

• Objecting to or limiting processing

• Withdrawing consent where processing is based on consent

To exercise these rights, please contact us at:
Email: contact@mssgraver.co.uk

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6. Cookies and Analytics

Our website may use cookies to enhance your browsing experience. These cookies help us understand how visitors use our site and improve functionality. You can adjust your browser settings to refuse cookies or alert you when cookies are being used.

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7. Third-Party Websites

Our website may contain links to external websites. Please note that we are not responsible for the content or privacy policies of other sites.

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8. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in legal requirements or our data practices. The latest version will always be available at www.mssgraver.co.uk, with the effective date clearly stated.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

M.S.S. Graver Ltd
Email: contact@mssgraver.co.uk
Phone: 01508 550376
Website: www.mssgraver.co.uk